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Drain blocked with leaves

Reported anonymously at 14:02, Tue 13 August 2019

The drain is blocked with leaves and is not in the path of the surface water flowing from the top of the road. As a result the surface water is flowing onto our front garden/driveway and also flowing down the drive to Avonwood. In Nov 2018, the surface water flooded our basement, through our basement window frame at the front of our property. Please could (1) the drain be cleared and (2) a new gully be installed taking the surface water to the drain and avoiding our front garden. We have installed new windows but the amount and flow of the water is huge at times of heavy rain and we fear another flood from the surface water - especially in the autumn when the surface water is carrying a lot of leaves.

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