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No access for cyclists

Reported in the Obstruction category anonymously at 08:51, Wed 14 November 2018

Sent to Bristol City Council 4 minutes later

Hi - there is currently no access for cyclists along the cycle track between Hengrove Way and Gerrard Close. Despite there being a sign that cyclists can travel along here, cyclists have to lift their bike over a 60cm barrier, which is impossible for those who are older or with heavy bikes. There is a kissing gate, but this is too small for anything other than a childs bike. Previously, the northern-most barrier was open for cyclists, but this is now locked shut.

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Updates

  • Enquiry raised.

    Posted by Bristol City Council at 08:55, Wed 14 November 2018

  • Reallocated.

    Posted by Bristol City Council at 09:02, Mon 19 November 2018

  • Under investigation.

    Posted by Bristol City Council at 09:19, Mon 19 November 2018

  • Your enquiry has been investigated and deemed that no action is required at present.

    State changed to: Fixed

    Posted by Bristol City Council at 13:06, Tue 11 December 2018

  • Hi - as can be seen from the photos attached (taken yesterday) this problem has not be resolved, and there is still no access for cyclists.

    Posted by Hamish Hay at 14:37, Fri 14 December 2018

  • Your enquiry has been investigated and deemed that no action is required at present.

    Posted by Bristol City Council at 14:40, Fri 14 December 2018

  • Hi - I have presented evidence that there is still no access for cyclists, and therefore do not understand your comment "no action is required at present". Please can you clarify?

    Posted by Hamish Hay at 16:07, Fri 14 December 2018

  • Your enquiry has been investigated and deemed that no action is required at present.

    Posted by Bristol City Council at 16:10, Fri 14 December 2018

  • Hi - I have presented evidence that there is still no access for cyclists, and therefore do not understand your comment "no action is required at present". Please can you clarify?

    Posted by Hamish Hay at 17:06, Fri 14 December 2018

  • Your enquiry has been investigated and deemed that no action is required at present.

    Posted by Bristol City Council at 17:10, Fri 14 December 2018

  • Hi - I have presented evidence that there is still no access for cyclists, and therefore do not understand your comment "no action is required at present". Please can you clarify?

    Posted by Hamish Hay at 10:07, Sat 15 December 2018

  • Your enquiry has been investigated and deemed that no action is required at present.

    Posted by Bristol City Council at 10:10, Sat 15 December 2018

  • Hi - I have presented evidence that there is still no access for cyclists, and therefore do not understand your comment "no action is required at present". Please can you clarify?

    State changed to: Open

    Posted by Hamish Hay at 11:02, Sat 15 December 2018

  • Customer follow up.

    Posted by Bristol City Council at 11:05, Sat 15 December 2018

  • Customer follow up.

    Posted by Bristol City Council at 16:45, Mon 17 December 2018

  • Your enquiry has been investigated and deemed that no action is required at present.

    State changed to: Fixed

    Posted by Bristol City Council at 15:39, Thu 17 January 2019

This report is now closed to updates. You can make a new report in the same location.