Reported in the Carriageway Defect category anonymously at 09:31, Tue 20 August 2019
Sent to Bristol City Council 4 minutes later
On cabot way there is another new large pothole heading east
Posted by Bristol City Council at 08:35, Tue 20 August 2019
Posted by Bristol City Council at 11:03, Thu 22 August 2019
Customer follow up.
Posted by Bristol City Council at 09:25, Thu 29 August 2019
Still not fixed
Posted anonymously at 10:20, Thu 29 August 2019
I want to make a complaint about a pothole on Hotwell Road, located on the lane that rises up and curves round to join onto Brunel Way before it crosses over Cumberland Basin towards Ashton. (See attached map, approx location indicated by red pin). On the evening of Saturday 31st August our car wheel hit this pothole.
We called out ATS Euromaster to our home the next day to assess damage and on inspection they confirmed that the Suspension Arm and Front Wheel Bearing had broken and that this was "almost certainly" caused by hitting the pothole. They also instructed us that the car was not safe to drive until repairs had been made.
Yesterday ATS undertook the repairs which consisted of replacing the Suspension Arm and Front Wheel Bearing, and I had to hire a car in the meantime, at additional cost.
I would like to know what you will be doing to a) repair the pothole urgently so this does not cause severe and dangerous damage to other vehicles; and b) compensate me for the above costs caused by Bristol City Council's negligence.
Posted anonymously at 15:02, Thu 12 September 2019
Customer follow up.
Posted by Bristol City Council at 15:05, Thu 12 September 2019
Your enquiry has been investigated and deemed that no action is required at present.
State changed to: Closed
Posted by Bristol City Council at 14:37, Mon 16 September 2019
This report is now closed to updates. You can make a new report in the same location. Please reference 1737967 in your new report if it is an update on this one.