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The drain outside my house is damaged and I have rats coming up in my garden. I reported it ages ago, but it’s getting worse, there are holes everywhere.

Reported in the Gully/Drainage category anonymously at 14:54, Tuesday 15 October 2019

Sent to Bristol City Council 2 minutes later

I reported it several years ago, have been filling the holes in my garden, but now it’s getting out of control. I called about 3 weeks ago, and was told someone would come and look, and get back to me, but have heard nothing.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 13:56, Tuesday 15 October 2019

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 14:45, Tuesday 15 October 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 13:35, Thursday 24 October 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 13:35, Thursday 24 October 2019

  • I have heard nothing, is this matter being addressed?

    Posted anonymously at 14:31, Thursday 24 October 2019

  • I have heard nothing, is this matter being addressed?

    Posted anonymously at 14:31, Thursday 24 October 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 12:19, Friday 8 November 2019

  • One month on and I’ve heard nothing.

    Posted anonymously at 13:02, Monday 11 November 2019

  • One month on and I’ve heard nothing.

    Posted anonymously at 13:02, Monday 11 November 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 13:05, Monday 11 November 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 13:05, Monday 11 November 2019

  • This enquiry has been referred to another team for action. They will provide further updates on the issue in due course.

    Posted by Bristol City Council at 13:13, Monday 11 November 2019

  • It’s now 27th November and I called the council yesterday. It took ages to get through the phone system, press loads of buttons, listen to lectures about reporting online, before I spoke to a very helpful young man. I pointed out that nothing had been done, and I’d reported online already, so now I wait, in hope.

    Posted anonymously at 08:50, Wednesday 27 November 2019

  • It’s now 27th November and I called the council yesterday. It took ages to get through the phone system, press loads of buttons, listen to lectures about reporting online, before I spoke to a very helpful young man. I pointed out that nothing had been done, and I’d reported online already, so now I wait, in hope.

    Posted anonymously at 08:50, Wednesday 27 November 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 08:55, Wednesday 27 November 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 08:55, Wednesday 27 November 2019

  • This issue requires further investigation. We'll provide updates on the outcome in due course.

    Posted by Bristol City Council at 10:08, Wednesday 27 November 2019

  • This issue has been reallocated to the relevant officer or team for action. They'll update you on progress.

    Posted by Bristol City Council at 08:48, Thursday 28 November 2019

  • This enquiry has been referred to another team for action. They will provide further updates on the issue in due course.

    Posted by Bristol City Council at 09:30, Thursday 28 November 2019

  • This Fix My Street enquiry has been automatically closed.

    State changed to: Closed

    Posted by Bristol City Council at 00:05, Monday 2 December 2019

This report is now closed to updates. You can make a new report in the same location. Please reference 1806183 in your new report if it is an update on this one.