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See report 1800260, STREET LIGHT STILL NOT FUNCTIONING

Reported in the Street Light category anonymously at 08:36, Thursday 17 October 2019

Sent to Bristol City Council 4 minutes later

Today we received notification that the matter was fixed. It is not. The complete light fitting is missing. When can we expect the lamp to be repaired?

Yesterday we spend over 50minutes on 3 seperate calls despite being first in the que we were unable to talk to a real person for an update. Each time your phone system cut us off. In addition, your call back system is not working. Most frustrating.

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Updates

  • A new enquiry has been raised for this issue.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 07:40, Thursday 17 October 2019

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 10:56, Thursday 17 October 2019

  • This enquiry is now closed. No further action is required.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    State changed to: Fixed

    Posted by Bristol City Council at 09:11, Thursday 24 October 2019

This report is now closed to updates. You can make a new report in the same location. Please reference 1808456 in your new report if it is an update on this one.