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Water pipes are broken, causing flooding in property's basement

Reported in the Flooding category anonymously at 21:33, Thursday 24 October 2019

Sent to Bristol City Council 1 minute later

The water pipes are broken and the drain is blocked. This is causing havoc in the street, places are being flooded and it's causing a lot of damage in the property. Painting and equipment. This problem has really destroyed my shop, including all my equipment. I am absolutely furious about this issue and it MUST be solved as soon as possible, this is not the first time that this has occurred. It has delayed the development in my restaurant and wiped out most of this equipment in my shop. Yes i have repeated myself several times but i must get this across to whom this concerns. Please solve this issue AS SOON AS POSSIBLE. I have already informed Bristol water, at approximately 18:00 and they came 2 hours late which clearly shows how poor their service is and this not acceptable. To add to that, they still did not fix the issue, so till this time which is 21:18, the water is still flooding the area. We've even taken it upon ourselves to create some sort of channel in our basement so that the water can flow into the drain in our basement, we had to drill into the floor of our basement for an issue that was cause outside in the street. Please have this sorted ASAP. Thank you.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 20:35, Thursday 24 October 2019

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 11:01, Monday 28 October 2019

  • The drain is blocked. This is causing havoc in the street, places are being flooded and it's causing a lot of damage in the property. Painting and equipment. This problem has really destroyed my shop, including all my equipment. I am absolutely furious about this issue and it MUST be solved as soon as possible, this is not the first time that this has occurred. It has delayed the development in my restaurant and wiped out most of this equipment in my shop. Yes i have repeated myself several times but i must get this across to whom this concerns. Please solve this issue AS SOON AS POSSIBLE.

    Posted anonymously at 12:32, Thursday 31 October 2019

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 12:35, Thursday 31 October 2019

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 15:19, Thursday 14 November 2019

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 15:19, Thursday 14 November 2019

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 13:08, Monday 18 November 2019

This report is now closed to updates. You can make a new report in the same location. Please reference 1818520 in your new report if it is an update on this one.