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Utility ironwork cover missing causing dangerous hole on pavement/cycle track

Reported in the Utlility Covers category anonymously at 20:49, Monday 3 February 2020

Sent to Bristol City Council 1 minute later

This utility ironwork is missing a cover, or has been insufficiently filled following the removal of the cover. It has created a dangerous hole in the pavement. This is on the cycle track section of the pavement and today I was thrown off of my bike when hitting this. It appears flat from one direction and you can only see the hole looking the other way. Unfortunately I only noticed this once I had hit the floor. I have badly hurt my knee and my new bike is damaged. This is so dangerous, both cyclists and pedestrians are at risk because this is such a popular route. Please resolve this ASAP and I would like to know your compensation process for the damage it has caused to my bike.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 20:50, Monday 3 February 2020

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 08:58, Tuesday 4 February 2020

  • Hi, I am still awaiting an update on this report. I can see that the iron work has now been highlighted with spray paint, but no action has ensued. Please can you provide me an update. I also sought compensation information for the damage to my bike. Kind regards.

    Posted anonymously at 11:31, Thursday 27 February 2020

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 11:35, Thursday 27 February 2020

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 08:12, Thursday 23 April 2020

This report is now closed to updates. You can make a new report in the same location. Please reference 1977347 in your new report if it is an update on this one.