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Surfacec water not draining

Reported in the Gully/Drainage category by Benoit Bennett at 14:04, Monday 8 June 2020

Sent to Bristol City Council less than a minute later

The surface water from our yard on Jamaica Street is no longer draining. We've established that there is no blockage on our property (as best as possible- water level between the two drains changes when one side is plungered), but it takes hours to drain away. The location isn't one of the drain covers (which the map insists on leaping to). Our property is 17-35 Jamaica Street, and the surface water drain is located behind the mural wall adjacent to the STokes Croft China shop. We were aware that there was a problem occurring over the last few months, and thought we had managed to fix it within our property, until last week when it stopped draining virtually at all, and we discovered it wasn't getting to the main drain.

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Updates

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 13:04, Monday 8 June 2020

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 13:25, Monday 8 June 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 10:20, Monday 27 July 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 10:20, Monday 27 July 2020

  • We found the problem, and have fixed with a private contractor. (It wasn't clear if the problem was on our property or not.)

    State changed to: Fixed

    Posted anonymously at 17:21, Tuesday 28 July 2020

  • This enquiry is now closed. No further action is required.

    Posted by Bristol City Council at 17:21, Tuesday 28 July 2020

  • Questionnaire filled in by problem reporter; State changed to: Fixed, 17:21, Tuesday 28 July 2020

This report is now closed to updates. You can make a new report in the same location. Please reference 2146990 in your new report if it is an update on this one.