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No street name plate

Reported in the Street Name Plate category anonymously at 15:27, Tuesday 4 August 2020

Sent to Bristol City Council less than a minute later

"No.2 & no. 3 Chapel Cottages, Waters Lane" have a different postcode to all the residences actually on Waters Lane (Westbury on Trym). These 2 cottages are offset from Waters Lane via a 20 metre alley, between the plumber shop and the church at the bottom of Waters Lane. There is no sign on this alley to indicate where Chapel Cottages are. It means delivery drivers find it almost impossible to find. Even Royal Mail replacement posties have trouble... last week an NHS test kit for me was delivered to number 3 Waters Lane (different postcode) and my neighbour (2 Chapel Cottages) had her new passport delivered to 2 Waters Lane. You can see how serious this is! I reported incident to Royal Mail. This could all be relieved with one of your standard road signs fitted at the end if the alley. Maybe 2 signs, so it could be seen from both directions, up & down Waters Lane? Sign would read; "Chapel Cottages", or, "2 & 3 Chapel Cottages"? There are only two cottages here, could never be any new ones built nearby. My neighbour and I have lived here for decades and have put up with delayed/lost deliveries/post, but, the missing NHS test kit and passport last week are too serious to ignore this any longer. Would be grateful if you could send a council colleague to the address to survey the problem for the most appropriate solution. Many thanks. Mike

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 15:27, Tuesday 4 August 2020

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 16:24, Tuesday 4 August 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 09:19, Thursday 20 August 2020

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