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Small hole in road surface and water escaping. Unfortunately the road has recently been resurfaced so hole now not visible. When heavy rain is falling water is coming up through our undercroft floor. The leak on the road was reported to Bristol Water who checked for water leaks but thought the problem may be a leak in the drainage system.

Reported in the Gully/Drainage category anonymously at 16:16, Thu 27 August 2020

Sent to Bristol City Council less than a minute later

My neighbour reported the leak in the road a few weeks ago to Bristol Water. They came and checked for leaks in the water system but all was fine. They thought the problem may have been caused by a leak in the pipe work in the drainage system. There is a drain in the road just by the turning circle in Kings Avenue. Whenever there are periods of heavy rain and water is running into the outside drain we are experiencing water ingress coming up through the floor of our undercroft.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 16:16, Thu 27 August 2020

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 15:53, Fri 28 August 2020

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 18:12, Sun 30 August 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 15:13, Tue 29 September 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 15:13, Tue 29 September 2020

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 10:27, Wed 16 December 2020

This report is now closed to updates. You can make a new report in the same location. Please reference 2266752 in your new report if it is an update on this one.