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Uneven paving stones outside Costa Coffee at 59 Henleaze Road

Reported via desktop in the Pavement Defect category anonymously at 11:46, Sat 5 December 2020

Sent to Bristol City Council less than a minute later

My wife was with a friend and tripped on uneven paving stones outside Costa Coffee at 59 Henleaze Road, BS9 4JT yesterday afternoon. A lady who saw this happen told her she tripped in same spot last week. I had to take her to A&E where they diagnosed her left wrist was broken in both bones. As a consequence she has to have an urgent operation in Southmead Hospital today 5 Dec 2020. I don't have a photo.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 11:46, Sat 5 December 2020

  • My wife was unable to have her op on Sunday due to urgent trauma cases but is being operated on today. She told me yesterday it was outside Coffee 1 not Costa Coffee. Due to her stress I am unsure which location for this uneven paving is correct and not been able to look myself so please check both locations and repair paving as soon as possible.

    Posted anonymously at 15:49, Mon 7 December 2020

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 15:50, Mon 7 December 2020

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 11:55, Mon 21 December 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 09:54, Thu 24 December 2020

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 09:54, Thu 24 December 2020

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 10:28, Tuesday 12 January 2021

This report is now closed to updates. You can make a new report in the same location. Please reference 2418729 in your new report if it is an update on this one.