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Collapsed BT chamber cover

Reported via desktop in the Obstruction category anonymously at 13:17, Saturday 16 January 2021

Sent to Bristol City Council 1 hour, 35 minutes later

Hello, this was first reported two months ago. Eventually some proper guarding was put around the hole but nothing has happened since. It is impossible to pass on the carriageway side so pedestrians have been forced to pass on the soft ground on the other side as can be seen from my picture taken about an hour ago. This is not just inconvenient and dirty, but risks slips and falls, especially for anybody with a mobility handicap. In response to the original report you claimed that Bristol City Council has no responsibility for this. Not true as you know, or should know! As highway authority you have responsibility to maintain the highway in a safe condition for all users. It is down to you to chase the utility company to expedite the repair. If the chamber was in the carriageway rather than the footway it would have been fixed within hours. The city council has lots of fine words about encouraging walking, but in practice it appears that the needs of pedestrians are relegated to the bottom of the pile as always.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 14:53, Saturday 16 January 2021

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 15:29, Thursday 4 February 2021

  • The temporary barrier erected by BT is slowly deteriorating, with the railing sliding out of position and some of the cones missing. As a result part of the exposed chamber is now outside the barrier, with obvious risks to the blind and partially sighted. As I said before, if this was in the carriageway it would have been dealt with as a matter of urgency. Why does there appear to be no urgency when "only" pedestrians are affected?

    Posted anonymously at 09:58, Monday 15 February 2021
    Still open, via questionnaire

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 09:58, Monday 15 February 2021

  • We've investigated this issue and don't think any further action is needed at this time.

    State changed to: Closed

    Posted by Bristol City Council at 08:45, Friday 19 February 2021

This report is now closed to updates. You can make a new report in the same location. Please reference 2481764 in your new report if it is an update on this one.