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Small hole outside front door and broken pavement due to hole being drilled

Reported via mobile in the Pavement Defect category anonymously at 11:25, Tuesday

Sent to Bristol City Council less than a minute later

Open reach have drilled 2 holes outside the house resulting in one cracking the pavement. This happened on 13th January 2021.

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  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 11:25, Tuesday

  • I have spoken to BT regarding this issue snd they instructed me to inform the council of the damage. Below are the contact details of the person who is dealing with the issue.

    BTP60604 - BT / Elliott Lidstone [BTP60604]

    Insured: BT

    Claimant: Elliott Lidstone

    Our Ref: BTP60604

    We are in receipt of your telephone message and confirm that Andy Robinson will be dealing with your case on behalf of British Telecommunications plc.

    His contact number is 07395249278.

    I should therefore be grateful if you could address all future correspondence to him quoting the above reference.

    To enable us to investigate your claim, I attach a Claim Form which I should be grateful if you could complete and return to

    Kind Regards,


    On behalf of BT

    Lillie Stewart Claims Assistant D Ext M

    Bridgewater Place Water Lane Leeds LS11 5DY. United Kingdom T +44 333 320 2220 F +44 333 320 4440

    Posted anonymously at 11:38, Tuesday

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 11:38, Tuesday

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