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Small hole outside front door and broken pavement due to hole being drilled

Reported via mobile in the Pavement Defect category anonymously at 11:25, Tue 23 February 2021

Sent to Bristol City Council less than a minute later

Open reach have drilled 2 holes outside the house resulting in one cracking the pavement. This happened on 13th January 2021.

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Updates

  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 11:25, Tue 23 February 2021

  • I have spoken to BT regarding this issue snd they instructed me to inform the council of the damage. Below are the contact details of the person who is dealing with the issue.

    BTP60604 - BT / Elliott Lidstone [BTP60604]

    Insured: BT

    Claimant: Elliott Lidstone

    Our Ref: BTP60604

    We are in receipt of your telephone message and confirm that Andy Robinson will be dealing with your case on behalf of British Telecommunications plc.

    His contact number is 07395249278.

    I should therefore be grateful if you could address all future correspondence to him quoting the above reference.

    To enable us to investigate your claim, I attach a Claim Form which I should be grateful if you could complete and return to Andy.Robinson@dwfclaims.com.

    Kind Regards,

    Lillie

    On behalf of BT

    Lillie Stewart Claims Assistant D Ext M

    Bridgewater Place Water Lane Leeds LS11 5DY. United Kingdom T +44 333 320 2220 F +44 333 320 4440

    Posted anonymously at 11:38, Tue 23 February 2021

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 11:38, Tue 23 February 2021

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 10:36, Tue 23 March 2021

  • We will shortly be in touch with an update on this issue.

    Posted by Bristol City Council at 15:05, Wed 5 May 2021

  • We will shortly be in touch with an update on this issue.

    Posted by Bristol City Council at 15:22, Sat 24 July 2021

  • We've investigated this issue and don't think any further action is needed at this time.

    State changed to: Closed

    Posted by Bristol City Council at 17:08, Thursday 14 April 2022

This report is now closed to updates. You can make a new report in the same location. Please reference 2566177 in your new report if it is an update on this one.