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Water run off blocked by kerb stone. Wessex water deny liability - likely blocked following pavement works by Highways

Reported via mobile in the Gully/Drainage category anonymously at 17:30, Tue 28 September 2021

Sent to Bristol City Council less than a minute later

Water backfilling into shop at 49 Henleaze Road. Previous street works have been carried out sometime ago blocking off water run off from residential property into road - water had backed up over many years and caused flooding in unit under floor boards and they in tern have rotted and need replacement ? The Council needs to reinstate pavement replacing old outlet channel with cast iron cover over aqueduct drain to roadside

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Updates

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 17:30, Tue 28 September 2021

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 09:51, Wed 29 September 2021

  • Downpipe under pavement blocked by Kerb has resulted in storm water backing up in to shop - this has been caused by street works - in the recent past - severing water outlet into gully, Wessex say they have no records but their records by their own admission are incomplete.

    Posted anonymously at 16:48, Wed 29 September 2021

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 16:48, Wed 29 September 2021

  • Can someone please advise what is happening here - the pavement is blocked up and the drainage needs sorting - tried call BCC and on the phone for an hour holding even though I was supposedly first in the queue. Is no one picking up calls ? No service at all !

    Posted anonymously at 11:13, Wed 6 October 2021

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 11:13, Wed 6 October 2021

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 14:05, Fri 19 November 2021

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 09:13, Wed 15 December 2021

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 09:13, Wed 15 December 2021

  • Can someone please provide an update on when these works are due to take place? As you can see above, the pavement has been obstructed since September! This forcing pedestrians onto the road and is dangerous.

    Posted anonymously at 09:50, Saturday 15 January 2022

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 09:50, Saturday 15 January 2022

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 16:22, Friday 4 March 2022

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 10:39, Thursday 7 July 2022

This report is now closed to updates. You can make a new report in the same location. Please reference 3030495 in your new report if it is an update on this one.