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Drain blocked by your workmen

Reported via desktop in the Gully/Drainage category anonymously at 16:03, Fri 22 October 2021

Sent to Bristol City Council less than a minute later

Works were carried out, outside 39 & 41 Sommerville Road,3 weeks ago, unfortunately, your contractors blocked the drain outside my house and filled it with loose gravel/stones as they could not bothered to sweep it away. You need to sort out your customer services department and give them extensive training on how to use the telephone, I spent 37 minutes on hold, only to be cut off by your staff.

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Updates

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 16:03, Fri 22 October 2021

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 11:38, Mon 25 October 2021

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 11:19, Thu 28 October 2021

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 11:19, Thu 28 October 2021

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 13:13, Tue 14 December 2021

This report is now closed to updates. You can make a new report in the same location. Please reference 3078740 in your new report if it is an update on this one.