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Ref: 3339628. Street Light on Wall above Hunter's Still Unlit

Reported via desktop in the Street Light category by Robin Beecroft at 03:51, Wednesday 2 March 2022

Sent to Bristol City Council less than a minute later

Yesterday, you reported that this light had been fixed. It has not been fixed in any way whatsoever. It is still unlit. Closing a job when the problem has not been addressed while informing the public that there is no longer a problem is at best gross incompetence. It worst, it is a patronising lie, dismissing an under-resourced community as one that does not matter and will be resigned without doing anything. Whenever you make a public statement that a problem has been fixed when it has not, be sure our community will inform the Business Support Officer at the Council. Every time. I advise that when you inform our community that a job has been done that it has actually been done. I ask you with all due respect to stop misinforming us and to make all the four lights that are not working on this section of St Mark's Road a high priority as a way to compensate for the misinformation yesterday. The four lights that are unlit are above Bhogal's, Tenovus, Hunter's and Thali.

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Updates

  • A new enquiry has been raised for this issue.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 03:51, Wednesday 2 March 2022

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 13:47, Wednesday 2 March 2022

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 13:47, Wednesday 2 March 2022

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 11:51, Thursday 10 March 2022

  • This enquiry is now closed. No further action is required.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    State changed to: Fixed

    Posted by Bristol City Council at 10:16, Wednesday 23 March 2022

This report is now closed to updates. You can make a new report in the same location. Please reference 3354892 in your new report if it is an update on this one.