Fixed
Utility Cover damaged outside car park gates to Bedminster Family Practice
Sent to Bristol City Council less than a minute later
This cover is extremely dangerous due to the damage of the cover. It has rotted over time. I have contacted both Bristol and Wessex Water who have come out to look at the cover; they have confirmed it does not belong to either of them. We are extremely concerned that as this is on a public pavement, someone could potentially cause themselves serious damage if they were to walk over the cover, especially at night
Updates
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A new enquiry has been raised for this issue.
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This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.
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This issue requires further investigation. We'll provide updates on the outcome in due course.
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The cover is now completely disintegrated leaving a hole. If someone were to slip they would cause serious damage to their foot/ankle
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A citizen has provided a follow-up to the original enquiry.
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A citizen has provided a follow-up to the original enquiry.
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A citizen has provided a follow-up to the original enquiry.
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Wessex water attended an hour ago, the engineer stated it was their responsibility and raised a job, leaving a cone there. I called them before I saw this report.
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A citizen has provided a follow-up to the original enquiry.
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The engineer called me back and said they would fit a manhole cover there instead as it would be a lot safer.
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A citizen has provided a follow-up to the original enquiry.
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Wessex water now has to apply for a permit to dig up the council's pavement, this can take up to 30 days but is normally less. Possibly also apply for parking /obstructing the road which has double yellow lines, although it is a very wide pavement so they think they can park vehicles on it. Job ref: 6032 4203 001
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A citizen has provided a follow-up to the original enquiry.
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Thank you for the update. Exciting news!
Do you know who I would contact about getting a very old, damaged phone box removed from outside our surgery. Its vandalised with no working phone - this was disconnected a couple of years ago now. There is broken glass and the phone box is used as a meeting place
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A citizen has provided a follow-up to the original enquiry.
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Wessex water just told me that repairs will be made today.
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A citizen has provided a follow-up to the original enquiry.
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BT say an engineer will visit within 48hrs, to clean, replace glazing, and repair/replace payphone. However they have no plans to remove it, and they are obligated to provide that service, but if you are unhappy with the social issues involving the kiosk then the police once informed can work with BT to try to improve the situation, only if the police make an official request would BT consider removal. This is what I have been told( by BT) ref; PP1 ZDX 52, Tel; 0800 661 610, payphone kiosk damage
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A citizen has provided a follow-up to the original enquiry.
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Thanks Martin. The police have requested removal of the phone box - there is no phone in the box - it was dismantled some time ago. The glass will only be smashed again if it is replaced so its pretty pointless and not cost effective.
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A citizen has provided a follow-up to the original enquiry.
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An address for requests; network.rearrangement@openreach.co.uk to remove kiosks. For developers etc all work is chargeable, so if yourselves or police request maybe it would be different. BT told me when I asked earlier if the kiosk was disconnected because it wasn't viable , they said that was not the consideration and it ought to be working and in good condition. I realize you just want it gone, but I also earlier requested a street clean around and especially behind the kiosk, inc. lower wall. So if it goes or stays at least it will look respectable and not an eyesore like at present
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A citizen has provided a follow-up to the original enquiry.
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A citizen has provided a follow-up to the original enquiry.
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A citizen has provided a follow-up to the original enquiry.
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This enquiry is now closed. No further action is required.
This report is now closed to updates. You can make a new report in the same location. Please reference 3412751 in your new report if it is an update on this one.