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Dazzling high intensity retina burner

Reported via desktop in the Street Light category anonymously at 00:35, Saturday 2 April 2022

Sent to Bristol City Council less than a minute later

This LED street light lacks a diffuser and the extremely high intensity of the exposed LED elements causes glare, dazzle and visual discomfort. The intensity and glare is so bright that the observer approaching from either direction by foot or by car is temporarily partially blinded. Dark adaption of vision is destroyed and darker details of the scene are obscured by glare and intense sharp-edged dark shadows. This dazzling LED street light adds hazard by preventing the view needed to navigate the way ahead. A previous complaint about this light (reference 3395491) was closed as "fixed" without taking any action. The light emitting elements remain exposed without any diffuser. This light continues to fail to illuminate the way safely and securely due to high intensity dazzle and glare. This is not acceptable and needs to be fixed.

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Updates

  • A new enquiry has been raised for this issue.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 00:35, Saturday 2 April 2022

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 09:26, Monday 4 April 2022

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 09:26, Monday 4 April 2022

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 09:54, Monday 4 April 2022

  • This enquiry is now closed. No further action is required.

    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    State changed to: Fixed

    Posted by Bristol City Council at 10:20, Tuesday 5 April 2022

This report is now closed to updates. You can make a new report in the same location. Please reference 3432314 in your new report if it is an update on this one.