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Dangerous deep pothole in pavement

Reported via iOS in the Pavements category anonymously at 13:35, Mon 1 August 2022

Sent to Bristol City Council less than a minute later

There is a very dangerous deep pothole in the pavement just before the bus stop. See attached photos.


What3Words - throw.full.became Grid Ref - 51°28'59.7972"N, 2°35'57.4584"W

Friend fell due to this pothole today and badly injured leg.

This deep pavement pothole is next to a regularly used bus stop where elderly and infirm people walk.


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  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 13:35, Mon 1 August 2022

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.

    Posted by Bristol City Council at 12:22, Tue 9 August 2022

  • A job has been raised with our contractors to action this issue and appropriate repairs or maintenance will be undertaken as soon as they can.

    Posted by Bristol City Council at 10:03, Fri 12 August 2022

  • This enquiry is now closed. No further action is required.

    State changed to: Fixed

    Posted by Bristol City Council at 12:34, Tue 23 August 2022

  • This dangerous pavement pothole was fixed on Tuesday 23 August 2022. I reported it via FixMyStreet (app / website) on 1 August 2022 after a friend had fallen earlier that day and been nastily injured. HOWEVER, I then spotted that another person (who had fallen and broken her ankle) had reported the same pothole via FixMyStreet in FEBRUARY 2022 (over five months earlier) and yet no action had been taken. I therefore ALSO phoned Bristol City Council on 1 August 2022 (same day) and made it clear it requires urgently fixing due to its close proximity to a major route bus stop which is also frequently used by infirm and elderly (as well as the well sighted younger people such as my injured friend that day). I also highlighted that at least two people (and maybe many others) have already been significantly injured, that Bristol City Council had it reported to them for over five months earlier (and the person I spoke with acknowledge that they already had the February report ‘on the system’ since then), and that they have a legal and ethics responsibility to urgently make it safe. Finally it is fixed, and I see the contractors have done a very good job, but I am not at all convinced it would have been made safe had I not reported in on FixMyStreet AND called Bristol City Council on the phone to highlight that the Council were failing to address the February 2022 reported problem by the lady who unfortunately suffered a broken ankle AND had taken the time to report the danger using FixMyStreet. On the positive side, at least (a) It is now fixed (b) The council confirmed to me when we spoke on the phone that they DO see all reports made using FixMyStreet, so at least we know when we report something using this app or website, it DOES go to Bristol City Council - assuming in the Bristol area of course. To those injured due to this dangerous pavement pothole: I hope you are on the mend soon and are quickly fully recovered as far as possible.

    Posted anonymously at 16:28, Mon 29 August 2022

  • This enquiry is now closed. No further action is required.

    Posted by Bristol City Council at 16:29, Mon 29 August 2022

This report is now closed to updates. You can make a new report in the same location. Please reference 3722071 in your new report if it is an update on this one.