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Citizens house flooding by surface water coming from Public Right Of Way

Reported via desktop in the Flooding/Gully/Drainage category anonymously at 10:39, Fri 19 August 2022

Sent to Bristol City Council less than a minute later. FixMyStreet ref: 3766218.

Citizens garden and garage (converted into living room) become flooded frequently in the autumn/winter months caused by surface water coming in from the public right of way into her garden. There is a lack of drainage which causes flooding

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  • A new enquiry has been raised for this issue.

    Posted by Bristol City Council at 10:39, Fri 19 August 2022

  • This has been happening since I move in in 2016. But on Tuesday 16/8 I was home from work and saw where the rain was coming from. From Up in Glen lane , then across the road and down over pavement, onto my drive and down my front steps then down my side alley into my garden and floods my garden room. Which is the lowest point. This is the first time it’s been so bad in summer. And I usually put everything up on blocks in winter. But this time I wasn’t prepared. And for the first time saw where the deluge of water was originating from. I have more pics but won’t let me upload them. If there was a drain at the foot of Glen lane this would help? I had previously for 6 years was just the drain off from my drive but now I see I’m the recipient of surface water that is encroaching onto my property having originated at top of Glen lane. Would be good for someone to come out and let he talk then through what happens and talk through resolutions. I see that DEFRA produced a Surface Water Management document in July 2021 and I’m going to try to read that and see if I can work out whose responsibility this is. And I’d very much appreciate your help navigating it all. I’m a single mum so don’t have a husband to help me. And I’m still in shock that I’ve found thr source of the water! Glad I was home on Tues! I usually get home and just find the flooding. Thanks very much! Bless you Karen 0789 9778691

    Posted anonymously at 13:25, Fri 19 August 2022

  • A citizen has provided a follow-up to the original enquiry.

    Posted by Bristol City Council at 13:25, Fri 19 August 2022

  • As this issue is not urgent we'll deal with it as part of a future planned work scheme in this area.

    State changed to: Closed

    Posted by Bristol City Council at 15:35, Thu 1 September 2022

This report is now closed to updates. You can make a new report in the same location. Please reference 3766218 in your new report if it is an update on this one.