Hi Ref 3832648. My case keeps being closed - saying the tree is scheduled for maintenance and the top of the list to be cut yet nothing has happened since this was reported last April. The tree has not been cut since 2016 - missing the scheduled programme which i was told was every 3 years. The birds will begin nesting in March and so there is literally a small window to cut it back. Please can this be escalated. Thank you.