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Always on

Reported via desktop in the Street light category anonymously at 15:45, Fri 21 July 2023

Sent to Bristol City Council less than a minute later. FixMyStreet ref: 4812419.

Light is permanently on. please can we look into this

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Updates

  • A new enquiry has been raised for this issue.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 15:45, Fri 21 July 2023

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 10:32, Mon 24 July 2023

  • This issue has been reallocated to the relevant officer or team for action. They'll update you on progress.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 09:23, Tue 25 July 2023

  • This Fix My Street enquiry has been automatically closed.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    State changed to: Closed

    Posted by Bristol City Council at 08:23, Wed 26 July 2023

  • Thank you for raising this concern. We are aware of the situation, and this is due to the LED citywide rollout programme. For more information, please visit https://www.bristol.gov.uk/ residents/ streets-travel/ upgrading-to-led-street-lighting

    We have added this light to the list that requires further attention. There is a communication issue between the lighting central monitoring system (CMS) and the light, and the contractors are working hard to rectify this which is being handled remotely so that the light is not on all day.

    State changed to: Open

    Posted by Bristol City Council at 08:23, Wed 26 July 2023

  • A citizen has provided a follow-up to the original enquiry.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 08:23, Wed 26 July 2023

  • We have added this light to the list that requires further attention. There is a communication issue between the lighting central monitoring system (CMS) and the light, and the contractors are working hard to rectify this which is being handled remotely so that the light is not on all day. However, the light itself does not need fixing it is the CMS system which is being worked on that will rectify the issue. Please bear with us whilst this is carried out and apologies for any inconvenience caused.

    Posted by Bristol City Council at 20:28, Fri 28 July 2023

  • A citizen has provided a follow-up to the original enquiry.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 20:28, Fri 28 July 2023

  • We have added this light to the list that requires further attention. Please bear with us whilst this work is carried out and apologies for any inconvenience caused.

    Posted by Bristol City Council at 11:18, Mon 7 August 2023

  • A citizen has provided a follow-up to the original enquiry.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 11:18, Mon 7 August 2023

  • This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    Posted by Bristol City Council at 11:18, Mon 7 August 2023

  • This Fix My Street enquiry has been automatically closed.
    IMPORTANT: If you see a street light that is likely to cause injury because of damage to the post or door, or the light cover is hanging off, call: 0117 922 2100, Monday to Friday, 8.30am to 6pm 0117 922 2050, all other times.

    State changed to: Closed

    Posted by Bristol City Council at 16:10, Mon 6 November 2023

This report is now closed to updates from the public. You can make a new report in the same location. Please reference 4812419 in your new report if it is an update on this one.